Why Thompson

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Our mission is to provide the safest and highest quality industrial cleaning services – with integrity and the relentless pursuit of value for our customers, our teammates and our shareholders.

We are committed to being the safest, highest quality industrial cleaning services provider, which means constantly evolving our capabilities. Our ever-growing line of automated technologies substantially increases safety and productivity especially as we customize each project run by our reliable and experienced personnel. By using remotely controlled equipment, we give our cleaning teams the ability to reach inaccessible areas, clean incredibly quickly, and keep operators out of harm’s way. The advantages of automation cut our client’s downtime and costs by dramatic amounts, and also result in more thorough, precise cleaning than manual approaches are capable of. Our experienced personnel are the most highly skilled in the business, which means you can be at ease when the job is in our hands.

We are your single-source provider for all your industrial cleaning requirements.

Core Values

At Thompson, our culture is built on the foundation of our core values (STICS) – safety, teamwork & collaboration, integrity, customer service and stakeholder value. We put these into action everyday by being safe, good, and great for each other and our clients.

SAFETY

We make safety our first priority.

TEAMWORK & COLLABORATION

We achieve more working together.

INTEGRITY

We always do the right thing.

CUSTOMER SERVICE

We strive to exceed customer expectations.

STAKEHOLDER VALUE

We deliver superior results for our stakeholders.

Emergency Response

You Can Count On.

Our skilled and professional personnel are on call to meet all of your emergency needs. When you call 803-934-0138 during business hours, Thompson Employees are personally standing by. After hours, our Emergency Operating Center pick up to help handle any emergency quickly and effectively.

Our full-time dispatch personnel are knowledgeable professionals with access to our 19 locations of highly-trained crews, an extensive fleet of specialized equipment and on-demand support services.

Service is in our name for a great reason – it’s what we do and we do it very well – responsively and with safety top-of-mind.

Safety, quality, & integrity. Our culture is 100% safety focused from top-to-bottom.

Be Safe.

Be Good.

Be Great.

Safety

As a part of our modern, proactive safety culture, we implement the latest technology and safety performance measures and benchmark our productivity utilizing these measures. We have a strong reputation in the industry for safety over our 31 years of existence.

Safety, quality, & integrity. Our culture is 100% safety focused from top-to-bottom with a commitment to automation wherever possible.

Quality

We prize high quality work. Thompson holds ourselves to the highest standards of accountability by benchmarking our performance and productivity through performance assessment, estimating and completion reviews, quality assessments, and quantitative performance measures.

We concentrate on the details of the job at hand, while keeping an eye on the big picture and our fit with you as being a contributing part of your business for the long term.

Integrity

Every job matters. One of our core values is our strong business ethics and integrity. We utilize accountability standards through reporting actual vs benchmark –(per job, month, area).

We utilize quantitative performance measures that safeguard our integrity, including: total cleaning time, personnel ratios, job timing (OT or ST), equipment usage and material usage. The bottom line: We do what we say we will do.