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Safety Culture

Thompson Industrial’s safety management system, Safety 3-6-5, is comprised of four key elements to ensure our leaders and employees are actively managing their safety and the safety of others around them while at home, work or in transit.

Employee Engagement

All Thompson employees start their career with us by going through our safety culture awareness program, START Safe. This is a 20-week training program of scenarios, videos and engagement with operational and safety leadership within the organization. As part of the program, employees are provided with Thompson's three safety philosophies and six golden rules of safety. Employees must then provide five reasons why they want to be safe.   

The most personal part of employee engagement is “Take Five for Your Five.” Employees will take five minutes prior to starting a task and ask themselves:  

  • Am I trained to perform this task? 
  • Do I have the right PPE? 
  • Are there hazards in the work area? 
  • Am I operating the tools and equipment correctly? 
  • What else can I do to make this task and area safer? 

Once employees complete START Safe, they begin the STAY Safe program, which continues throughout the entirety of their career at Thompson. Employees participate in weekly activities themed around Clean Harbors’ “Live it 3-6-5” culture to discuss topics around safety measures and safety culture. 

Safety Guidance - Planning 

Thompson Industrial uses industry-specific policies, standards and standard operating procedures to guide and plan our work safely. Employees use a Job Safety Analysis (JSA) to identify and eliminate site- and task-specific hazards prior to starting a job.  

Employee Participation

Employees participate in safety exercises to actively manage their safety and the safety of the other employees onsite. Examples of the exercises completed daily are: 

  • Near Miss and STOP Work – Employees track and observe trends through the use of phone applications, websites and forms. 
  • Participation in Thompson Industrial Safety Committees – Employees rotate into local safety committees where they track and record trends with Key Performance Indicators (KPI) as well as complete an observations form based on target trends and hazard assessments. 
  • Performance Observations – All Thompson employees participate in the performance observations process based on targeted trends and hazard assessments. The results are then used to identify and apply corrective actions to protect employees and the environment. 


Thompson leadership, from both the health and safety and operations departments, participates in a minimum number of field audits based on their job title, ranging from Senior Vice President to Branch Manager. The trends observed during the audit are used to provide a road map to a safer work environment and corrective actions around policies, procedures and work plans. 

Using Thompson's learning management system, local leadership ensures that all employees are properly trained in the tasks they are required to perform. The learning management system provides a list of the trainings each employee needs based on job codes, business unit, region, and line of business. 

Each safety-related incident is investigated and reviewed with the leadership of the business unit at least once a month, but more meetings can be scheduled as they are needed.  

Personally be aware and mitigate hazards, coach and protect others, and get help or stop work whenever needed.

Personally practice the highest ethical behavior, treating yourself, your teammates, and others as you want to be treated. Always do the right thing regardless of the consequences.

Personally drive an uncompromising quality delivery, identify opportunities to improve, and challenge the status-quo to drive positive change.

Safety, quality, & integrity.

Highly Advanced Safety Observations Program

At Thompson Industrial Services we are constantly improving our safety culture using leading indicators to proactively reduce incidents and manage risk. We believe that zero incidents is a goal we can achieve, and no one should get hurt while working at or with Thompson Industrial Services.  


Over the last few years, we have implemented tools used by all field employees and management to “find, fix, and report” both the good and bad. Our tools help us identify our most risky jobs by work type, sites, and teammates so we can allocate our leadership and safety resources to mitigate risk. We can reduce injuries by anticipating the next most likely incident by focusing our efforts on modifying the environment and coaching desired behaviors. 


All employees on a job site can input data via mobile in real time, which is collected for trend analysis that is used to identify and correct safety issues. 

Safety Promises

  • Employ top safety experts.
  • Maintain the integrity of the company’s safety program.
  • Safety incentive programs in place to keep safety “top-of-mind” everyday.
  • Regular safety meetings including job hazard analysis and audits.
  • Maintain all certifications.
  • Extensive and specialized training exceeding OSHA industry standard.
  • Proactive safety audit system focusing on hazard recognition and elimination.


New Hire Training

New hires complete a minimum of 40 hours of training which may include:

  • Supervisor Boot Camp
  • A 10 hour OSHA Card in General Industry – taught by an OSHA Instructor
  • Hands-On Aptitude Training
  • Full Classroom Safety and Job Skills Training


Safe Driving

In addition to our safety observation program, we use a driver monitoring system to monitor, track and manage safe and unsafe driving behaviors.


Thompson uses leading indicators to proactively reduce incidents and manage risk.

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